About Dodd RV and Marine in VA
At Dodd RV & Marine, our customers come first.
Our mission statement is:
"Building lasting relationships with our partners and employees while serving the recreational and travel community. Our core values shall be based on Honesty and Integrity and Service to the Community."
George Dodd, Founder (Retired)
Our Humble Beginnings
In 1956, a gallon of gas was only 19.9 cents when George Dodd took over the Texaco station that would form the beginnings of the family business. George had a gift for dealing with people, and customers just naturally sensed that this was a man they could trust. He worked hard to build a reputation for honesty and fairness as he expanded into used car sales and eventually RVs.
In January 2001, George's children, Jamie Dodd, Jennifer Moore and Susie Dodd, assumed the business operation at Dodd RV & Marine. In June of 2004, they expanded the family business by opening a second location in Newport News, VA. Building upon the lessons they learned from their father, Jamie, Jennifer, Susie and the Dodd RV & Marine Team are working hard to make Dodd RV & Marine the preferred RV dealer in Southeastern Virginia and Northeastern Carolina. The Marine store opened in 2022.
We've created a reality that benefits YOU, our customer. At Dodd RV & Marine, we provide you with an exceptional experience! You won't find high pressure sales tactics here. And because we really care about helping people, you get the best service with lots of smiles... NO EXCUSES!
In this day and age, most of us prefer to deal with someone we can trust. We're nice, honest folks who love our work. We know RVs like no one else, and we know you: "the experienced RV enthusiast" or "the newcomer." You may already know how we do business, either first hand or from a friend's recommendations. Our reputation, spanning more than 50 years, has been built on one thing... TRUST! Come in and visit us and check out our large selection of Forest River, Grand Design, Keystone, Thor Motor Coach RVs as well as our huge selection of Boats! We also have a large selection of used RVs. If you are looking for a certain used RV, let us know and we will try to get it for you!
Why Purchase from Your Local Dealer?
- Convenience - Close to home, your local dealer provides a wealth of knowledge regarding the product, as well as on-site inventory for you to tour and test drive prior to making your purchase.
- Relationships - Purchasing locally allows you to establish a relationship with your dealer representative providing you with the convenience of service and support when you need it.
- Service after the Sale - Many dealers put their purchasing customers first when it comes to getting your coach serviced. You will experience the value your local dealer can add to your purchase.
- Local Economy - Local purchases help to keep tax dollars and people at work in your community.
The Dodd RV & Marine Mission:
To be the premier provider of Recreational Vehicle sales, service, parts, and rentals in the mid-Atlantic region
The Dodd RV & Marine Vision:
We create fun experiences and lifetime memories by helping people enjoy the many opportunities that Recreational Vehicles Provide
Since 1956, Our Heritage Has Been Built On These Core Values:
Integrity:
Strong Relationships Built On Trust
1. We communicate the truth at all times.
2. We maintain a positive attitude and we work together towards our goals.
3. We build relationships with our team, customer, and suppliers.
4. We continually develop and maximize our individual and collective talents.
5. We have fun
Teamwork:
Working together in a productive and enjoyable environment
1. We treat all co-workers, and suppliers with utmost respect and professionalism.
2. We maintain a positive attitude and we work together towards our goals.
3. We build relationships with our team, customers, and suppliers.
4. We continually develop and maximize our individual and colletive talents.
5. We have fun
In Search Of Excellence:
Meeting Or Exceeding Expectations
1. We demostrate commitment to achieving superior results.
2. We take personal initiative for solving problems and improving our processes.
3. We act with a sense of urgency to resolve issues quickly.
4. We conduct ourselves in ways that produce positive responses.
5. We grow professionally by continual learning and improvement.
6. We know what is important and we set priorities